We do not allow returns, refunds or exchanges. All sales are final. If an item received is defective, we will gladly exchange it within the first 4 days of you receiving the item. Please read item descriptions carefully to make sure the sizing, color and description is what you are interested in before placing an order. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bags2slay@gmail.com 

Please allow up to 2-3 business days for orders to be processed EXCLUDING WEEKENDS.To exchange your product, you should email us at Bags2slay@gmail.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.